I rescued my two best friends over a year ago. We were fortunate enough to have a friend who comes to The Drake Center and recommended we do the same. This was the BEST DECISION EVER! Over the past 15 months, we’ve needed care and assistance and without exception, each visit was as pleasing as the previous. The front office staff are courteous and flexible. The techs are thorough and understanding. I can’t say enough about the veterinarians, especially Dr. Hamlet (our vet) and Dr. Moore, who was there for us when Dexter was stung by a bee and not doing that well. I work in human healthcare and have for more than 30 years. I worked for many years as a paramedic and for the past 24 years, I’ve worked in healthcare administration. If human healthcare could treat patients with the warmth, kindness, active listening and genuine concern that Dr. Hamlet and staff treat me and my dogs, our healthcare system would be a much better place. Dr. Hamlet always gets on the floor and actively interacts, examines and listens to our concerns. She is calming, reassuring and always offers options if something doesn’t work as we hoped the first time. She makes us feel like we’re the only ones around, even though I know well she has a full workload.
Richard R.
